Alicia is the National Training Director at Institute of Corporate Training. She is enthusiastic about helping to train professionals to become better at what they do through the use of training methodologies and activities that engage, motivate and inspire their participants. Alicia has worked with corporate clients as well as government departments, and developed various workshops to help Trainers and Presenters become awesome. She also enjoys writing training material for Certificate IV in Training and Assessment, Certificate IV in Frontline Management and Certificate IV in Business Sales.